There is an old saying, ‘measure twice and cut once’ but it is a maxim that has always been true. So much time and resources are lost when we rush into action. The same is true in sales! We don’t listen to customers, we don’t listen to suppliers, we don’t listen to...
Let me start by saying that I am a Brit who has spent the vast majority of my life living in Canada. I have traveled extensively to more than 28 countries and have experienced every imaginable level of customer service. I accept that there are cultural differences...
One of the major differences between businesses that are stagnant and struggling and those that are vibrant and growing is a strong sales model. Most businesses do not have unique, proprietary products or services. Website design, accounting, building products,...
What are you really afraid in your life and word? What we need to conquer fear is a new way to look at fear! We all face fears everyday that prevent actions from being taken and goals being achieved. We might have a dream but cannot overcome our insurmountable fear...
Like most high achievers I have battled with failure and have fought self-limiting beliefs. I have studied NLP and considered dozens of theories of why some of us can face the daily battles of life with a smile and a laugh and why others need to struggle more. As a...
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