Case Study: Global Telecom Sales Recruitment for VoIP and WebRTC Solutions
Client
VoIP Telecom Provider
Specialisation
WebRTC services
Summary
The Sales Experts Ltd. was chosen to lead the recruitment of a team comprising 5 Business Development Managers and 1 Customer Success Manager, spread across strategic locations including London, New York, Miami, San Diego, Munich, and Hague
Client Overview: Global VoIP Telecom Provider Specializing in WebRTC Solutions
A prominent Voice over Internet Protocol (VoIP) Telecom provider, offering revolutionary WebRTC services and operating across the EU and Americas, sought to expand its dynamic team, spread across strategic locations including London, New York, Miami, San Diego, Munich, and The Hague.
Roles: Business Development Managers and Customer Success Manager
5 Development Managers.
1 Customer Success Manager.
Our client required a robust team capable of supporting and expanding their innovative CloudComms® portfolio, designed to deliver premium telecommunications services, across strategic locations including London, New York, Miami, San Diego, Munich, and Hague.
As a specialist sales executive search firm, we led a targeted telecom sales recruitment campaign across two continents.
Our Strategy: Global Sales Recruitment by a Sales Executive Search Firm
Challenge: Multi-Location Hiring for Niche Telecom Sales Roles
The challenge was to find individuals who could understand and sell complex WebRTC solutions like Sword, Trident, Hydra, and Halles and were adept at fostering long-term customer relationships. Our executive sales recruiters focused on candidates with experience in complex VoIP solutions and customer lifecycle management.
Leveraging our extensive experience in high-stakes headhunting, The Sales Experts Ltd. developed a detailed headhunting plan:
- Global Talent Pool Development. We cultivated a database of candidates with a strong background in B2B sales and an understanding of the telecommunications and WebRTC technology landscape.
- Cultural and Technical Alignment. Each candidate was assessed for their technical prowess in VoIP services and their cultural fit within the client’s innovative and customercentric ethos.
- Personalized Engagement. Potential candidates were engaged through a personalized approach, emphasizing the client’s commitment to cutting-edge solutions and customer service excellence.
Results: 6 Strategic Hires Across the US and Europe in 15 Weeks
People Cold Screened*
Agency-Side Interviews
Candidates Presented
Client-Side Interviews
*Cold Screening represents the initial group of candidates identified as having a potential fit to the search parameters. These candidates were then contacted and those interested in the opportunity were further screened prior to scheduling Agency Side interviews.
Timeframe
15 weeks
Total Hours
275 hours
Conclusion: Telecom Sales Recruitment Success Powered by Sales Staffing Services
This extensive recruitment initiative demonstrated The Sales Experts Ltd.’s capability to navigate a complex global
market and execute a targeted search for specialized roles. The triumph of this campaign highlights our dedication to serving our clients, our ability to adjust to changing circumstances, and our unwavering pursuit of excellence.
Through our efforts to recruit top-quality professionals for our client, we not only met their immediate staffing requirements but also provided them with the essential personnel required for long-term success and innovation in the telecommunications sector.
Let Us Hire Top Sales Talent For You!
Send us a quick message
- 99% of our placements stay at least one year in the same role
- 87% of our placements stay in the same role for at least two years
- 99% of our clients are returning clients